Confidentiality policy

LACADEE AGRO INDUSTRY pays particular attention to the protection of your personal data.

This policy explains how we collect and use your data in your use of the site https://www.lacadee.com/. It also presents your rights and the means of exercising them, in accordance with the General Data Protection Regulation (GDPR) and the amended Data Protection Act.

1. Treatment Officer

The person responsible for processing personal data is:

LACADEE AGRO INDUSTRY
Address: La Campagne, 64300 Mont, France
Contact e-mail for personal data : lacadee.agro@lacadee.com
Website : https://www.lacadee.com/

2. Personal data collected

Depending on the features you use, we collect the following data:

  • Identity Information: Last name, First name
  • Contact information: E-mail, telephone number, city of residence
  • Information about your application: Message, desired service, booking date.
  • Technical data: IP address

Required fields are indicated in the forms. Without this information, we will not be able to respond to your request or provide the relevant service. Other fields are optional.

We invite you to limit the information provided in the open fields to what is necessary to process your request.

3. Use of data and legal bases

Enquiries

We use your data to answer your questions and track our exchanges.

This treatment is based on our legitimate interest in responding to requests addressed to us in accordance with Article 6(1)(f) GDPR.

Requests for quotations, reservations or orders

We use your data to review your request, prepare a quote, manage your reservation or order and provide the requested service.

The operations necessary for these steps are based on the execution of pre-contractual measures taken at your request or on the performance of the contract in accordance with Article 6(1)(b) GDPR.

Legal obligations

Some data are used to meet our legal obligations, including accounting and tax where applicable.

These treatments are based on Article 6(1)(c) GDPR.

Newsletter

With your consent, we use your email address to send you our newsletter and the communications described during your registration.

This treatment is based on your consent, in accordance with Article 6(1)(a) GDPR. You can remove it at any time by using the unsubscribe link in our messages or by contacting us.

Your registration is optional and independent of sending a request or using our services.

Claims and disputes

The necessary data can be used to manage claims and to establish, exercise or defend our rights.

This treatment is based on our legitimate interest in defending our rights in accordance with Article 6(1)(f) GDPR.

4. Data recipients

Your data is accessible to the authorized persons of LACADEE AGRO INDUSTRIE, within the limits of their missions.

They can also be processed by our providers:

  • Site hosting: OVH, 2 Kellermann Street, 59100 Roubaix (host indicated on the current site, to be confirmed for the new site);
  • Site Maintenance: H-TIC, 2 Avenue du Président Pierre Angot, 64000 Pau ;

Providers acting as subcontractors intervene on our instructions and are subject to contractual obligations of confidentiality and data protection.

Certain data may also be transmitted to the competent authorities where required by law or to the authorized professionals involved in the management of a dispute.

5. Shelf life

We keep your data for a limited time, adapted to their use:

Treatment Shelf life
Enquiries 12 months from the end of the application to monitor trade.
Requests for quotations without further action 12 months after expiry of the estimate or closing of the request. If the coordinates are also used for lawful prospecting, the data necessary for such prospecting may be retained for 3 years from the date of collection or last contact from the prospect.
Reservations or orders During the processing of the reservation or order, then 12 months after the delivery, delivery or cancellation, for the current follow-up. The documents necessary for legal obligations or for the defence of our rights are then kept separately according to the periods below.
Newsletter Until the consent is withdrawn and, at most, 3 years after the person has registered or last active contact. Simply opening an e-mail is not enough to renew this deadline.
Safety technical data 6 months from the date of registration of each event, unless there is a documented need for longer retention, particularly in connection with an incident or procedure.

Data stored only for a legal obligation or the defence of our rights are stored with restricted access.

At the end of the applicable periods, the data shall be irreversibly deleted or anonymised.

6. Transfers outside the European Economic Area

The processing concerned does not involve data transfer outside the European Economic Area.

7. Your rights

Under the conditions laid down in the regulations, you have the following rights:

  • Right of access: whether we process your data and obtain a copy;
  • Right of correction: correct or complete your data;
  • Right to erasure: ask for their deletion when the legal conditions are met;
  • Right to limitation: requesting the suspension of certain uses of your data;
  • Right of opposition: for reasons relating to your particular situation, to treatment based on our legitimate interest. You may object at any time to commercial prospecting;
  • Right to portability: receive the data you have provided us in a structured, commonly used and machine-readable format, when processing is automated and based on your consent or contract;
  • Right to withdraw your consent: where the processing is based on it, withdraw it at any time, without calling into question the legality of the transactions carried out before its withdrawal.

You can exercise your rights:

  • By e-mail : contact@lacadee.com ;
  • By mail: LACADEE AGRO INDUSTRIE, place-dite La Campagne, 64300 Mont, France.

In case of reasonable doubt about your identity, we may ask you for additional information strictly necessary to verify it.

We will reply as soon as possible and no later than one month after receipt of your request. This period may be extended by two months in view of the complexity and number of requests. We will then inform you of this extension and its reasons within the first month.

You can also file a complaint with the National Commission on Informatics and Freedoms (CNIL): www.cnil.fr/fr/plaintes .

8. Data security

We implement risk-sensitive technical and organizational measures to protect your data from unauthorized loss, alteration, disclosure or access.

Access to data is limited to authorised persons and providers, to the extent necessary for their missions.

9. Cookies and other tracers

The information on cookies and other tracers used on this site, their purposes, stakeholders and their durations are available here: Cookie Policy .

Tracers strictly necessary for the operation of the requested service do not require your consent. Certain hearing measure tracers may also be exempted from this requirement when the applicable conditions are met.

Tracers subject to consent are only deposited or read after your consent. You can accept or refuse them with the same degree of simplicity and choose the permitted purposes.

You can change your choices or withdraw your consent at any time from the footer of the site.

10. Update of this policy

This policy may be updated to reflect changes in the site, treatment or regulation. If a modification requires specific information, we will inform you accordingly.

Last update: 23/10/26

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